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The player has received the payment, and the complaint państwa closed as “resolved”. The player from Greece requested a withdrawal, but it has not been processed yet. The player has deposited money into her account, but the funds seem jest to be lost. The player later confirmed that the deposit was processed successfully, therefore we marked this complaint as resolved. The player from Canada believed his winnings were seized incorrectly.
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Unfortunately, due owo the player’s lack of response jest to the team’s inquiries, the complaint could not be investigated further and państwa subsequently rejected. The player from Australia had her winnings cancelled by HellSpin Casino after she submitted a withdrawal request, due jest to allegedly betting a larger amount than was permitted. She had argued that she only wagered larger amounts once the wagering requirements had been met. The player also highlighted that, unlike other casinos she had played at, HellSpin Casino had allowed the larger bet to fita through, which she perceived as a trap.
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